Shipping & Delivery Policy

Thank you for shopping with ClassReady. This Shipping & Delivery Policy explains our order processing, shipping fees, estimated delivery times, tracking procedures, and responsibilities relating to delivery.

By placing an order through ClassReady, you agree to this policy and the other policies published on our website. Nothing in this policy limits any consumer right that cannot legally be excluded or restricted.

1. Order Processing

Orders are generally processed within 1–3 business days.

Business days are Monday through Friday, excluding federal holidays and other days on which our fulfillment or shipping partners are closed.

After placing an order, you will normally receive:

An order confirmation email
A shipping confirmation email after the order has been dispatched
Tracking information when available from the carrier

Order confirmation does not mean that an order has been shipped or guarantee that every item is available.

Processing may take up to 5 business days or longer during holidays, peak shopping periods, promotional events, high-demand periods, supplier delays, inventory reviews, payment verification, or other circumstances outside our reasonable control.

Orders containing multiple products may require additional processing time or may be shipped separately.

2. Shipping Fee

ClassReady generally charges a flat shipping fee of $6.90 per order.

The applicable shipping charge will be displayed during checkout before payment is completed. Different shipping charges may apply when clearly stated on the product page or during checkout.

Shipping fees are generally non-refundable after an order has been shipped, except when:

The order is cancelled before shipment
ClassReady ships an incorrect item
The product is verified as damaged or defective upon delivery
A refund of shipping charges is required by applicable law

Import duties, customs charges, taxes, brokerage fees, remote-area surcharges, and other government or carrier charges are not included in the standard shipping fee unless expressly stated otherwise.

3. Estimated Delivery Times

Estimated delivery times begin after an order has been processed and shipped. Processing time is separate from transit time.

Estimated delivery times are generally:

United States: 5–10 business days
International destinations: 10–20 business days

These periods are estimates and are not guaranteed delivery dates.

Actual delivery times may vary because of:

Carrier delays
Weather or natural disasters
Customs inspections
Holidays and peak shipping periods
Incorrect or incomplete delivery information
Remote delivery locations
Transportation disruptions
Security inspections
Supplier or fulfillment delays
Events outside our reasonable control

A delay within the carrier network does not automatically qualify an order for a refund while the shipment remains in transit.

4. Shipping Delays

ClassReady aims to ship orders within the period stated on the website, order confirmation, or applicable product page.

If we determine that an order cannot be shipped within the stated period, we may notify the customer with:

The reason for the delay, when available
A revised estimated shipping date
The option to accept the delay
The option to cancel the affected unshipped order and receive an applicable refund

If no specific shipping period was provided, we will process the order in accordance with applicable legal requirements.

ClassReady may cancel and refund an item that becomes unavailable, discontinued, restricted, incorrectly priced, or otherwise impossible to fulfill.

Delays occurring after an order has been transferred to the shipping carrier may be outside our direct control. We will provide reasonable assistance based on the information available from the carrier.

5. Tracking Information

Tracking information is generally provided after an order has been shipped.

Customers should be aware that:

Tracking information may take 2–5 business days to become active
Carrier scans may not appear immediately
Tracking updates may be delayed or skipped while a package is moving
Estimated delivery dates shown by a carrier may change
The carrier’s tracking system is managed independently of ClassReady

A tracking number does not guarantee that the carrier will provide continuous or real-time updates.

Please contact us if tracking information has not updated for an unusually long period. We will review the available information and assist when reasonably possible.

6. Shipping Carriers

Depending on the destination, package size, inventory location, and available shipping service, orders may be delivered through carriers such as:

USPS
UPS
FedEx
DHL
Regional or local delivery services
Other qualified logistics providers

ClassReady determines the carrier and shipping method unless a specific option is offered during checkout.

Customers cannot generally request a particular carrier after an order has been placed.

Carrier operating procedures, delivery routes, tracking updates, and delivery attempts are controlled by the applicable carrier and are not directly managed by ClassReady.

7. Split Shipments

Orders containing multiple products may be shipped in separate packages.

This may occur when:

Products are stored at different fulfillment locations
Items have different processing times
Package size or weight requires separate delivery
Part of the order is available earlier than the remaining items

Separate tracking numbers may be provided for each package.

Unless otherwise stated during checkout, customers will not be charged an additional standard shipping fee solely because an order is divided into multiple shipments.

Receiving only part of an order does not necessarily mean that an item is missing. Please review all tracking information before contacting customer support.

8. Shipping Address Requirements

Customers are responsible for entering a complete and accurate delivery address at checkout.

Please verify:

The recipient’s full name
Street address
Apartment, unit, suite, floor, or building number
City and state
Postal or ZIP code
Country
Telephone number, when required for delivery

ClassReady is not responsible for delays or additional expenses caused by incorrect, incomplete, outdated, or undeliverable address information supplied by the customer, except as required by applicable law.

9. Address Changes

Address correction requests must be submitted as soon as possible and preferably within 12 hours after the order is placed.

swigprobeefrig@gmail.com

Please include your order number and the complete corrected address.

Address changes are not guaranteed. Once processing, packaging, fulfillment, or shipment has begun, we may be unable to change the delivery address.

An address change is not valid until it has been confirmed by ClassReady in writing.

ClassReady is not responsible for an address correction sent only to a shipping carrier, supplier, payment provider, or other third party.

10. Returned Packages

A package may be returned to the sender because of:

An incorrect or incomplete address
An unrecognized recipient
Refused delivery
Failed delivery attempts
Failure to collect the package
An inaccessible delivery location
Unpaid customs duties or import charges
Carrier restrictions

After the returned package has been received and reviewed, ClassReady may offer:

Reshipment after payment of additional shipping and handling charges
A refund of the eligible product price, less original shipping, return shipping, customs, carrier, and handling costs where permitted by law
Another appropriate resolution based on the circumstances

Original shipping fees are generally not refundable when a package is returned because of information or actions attributable to the customer.

A refund cannot be processed before a returned package is received and verified unless ClassReady determines otherwise.

11. Refused or Unclaimed Deliveries

Refusing a package or failing to collect it does not automatically cancel the order or qualify it for a full refund.

Customers should contact ClassReady before refusing a shipment.

If a refused or unclaimed package is returned to the designated return location, any applicable refund will be considered after the package has been received and inspected.

Shipping charges, return carrier fees, customs charges, disposal charges, and other costs may be deducted from the refund where permitted by law.

A package that is abandoned, destroyed, seized, or not returned may not qualify for a refund.

12. Delayed or Missing Packages

If a package appears to be delayed or missing:

Review the tracking information
Confirm the delivery address on the order
Check for carrier notices
Contact the shipping carrier
Contact ClassReady with your order number and tracking details

ClassReady may assist by reviewing tracking records, contacting the fulfillment provider, or requesting additional carrier information.

A delayed package is not automatically considered lost. The carrier may require a waiting or investigation period before confirming a loss.

A replacement or refund will not be issued solely because tracking updates are temporarily unavailable. Any resolution will depend on the available evidence, carrier findings, order circumstances, and applicable law.

13. Packages Marked as Delivered

When tracking shows that a package has been delivered but it cannot be located, customers should:

Confirm the delivery address
Check entrances, porches, garages, mailrooms, parcel lockers, and other secure locations
Ask household members, neighbors, reception staff, or building management
Review any delivery photo or carrier notice
Contact the carrier and request delivery confirmation
Obtain a carrier case or reference number when possible

After taking these steps, contact ClassReady with the order number and relevant carrier information.

A carrier’s delivery scan is evidence that delivery occurred, but each claim will be reviewed based on the available facts.

ClassReady will provide reasonable assistance but does not guarantee a replacement or refund for packages that the carrier confirms were delivered to the address provided by the customer.

Loss, theft, or damage occurring after confirmed delivery may need to be reported to the carrier, building management, local authorities, or an applicable insurance provider.

This section does not exclude any responsibility that cannot legally be excluded.

14. Delivery Attempts and Signature Requirements

Some packages may require a signature or in-person acceptance.

The carrier may:

Attempt delivery more than once
Leave the package at an authorized pickup location
Require identification
Return the package after the holding period expires

Customers are responsible for monitoring tracking information and arranging collection or redelivery when required.

ClassReady does not control the number or timing of carrier delivery attempts.

Additional costs caused by missed delivery attempts or failure to collect a package may be charged to the customer where permitted by law.

15. Damaged Packages

If a package arrives visibly damaged:

Photograph the outer package before opening it
Photograph the shipping label
Photograph the internal packaging
Photograph the damaged product
Keep the product and all packaging materials
Contact us as soon as reasonably possible and preferably within 7 days of delivery

Do not discard the package or damaged product until the claim has been reviewed.

Depending on the evidence and circumstances, ClassReady may provide:

A replacement
Replacement components
A partial refund
A full refund
Return instructions
Assistance with a carrier claim

The available resolution may depend on product availability, the nature of the damage, the evidence provided, and applicable law.

16. Incorrect or Incomplete Orders

If your order contains an incorrect item or is missing a product or component, contact us as soon as reasonably possible and preferably within 7 days after delivery.

Please provide:

Your order number
A description of the issue
Photographs of all items received
Photographs of the shipping package and label
Photographs of any packing slip
Video evidence when reasonably necessary

ClassReady will review the order and may offer a replacement, missing component, partial refund, full refund, or another appropriate resolution.

17. International Shipping

International shipping is available only to destinations offered during checkout.

International customers are responsible for reviewing their country’s import requirements and product restrictions before placing an order.

International shipments may be subject to:

Customs duties
Import taxes
Value-added taxes
Brokerage fees
Customs inspections
Local carrier charges
Import restrictions

Unless expressly stated otherwise, these charges are not included in the product price or ClassReady shipping fee and are the customer’s responsibility.

ClassReady does not determine or control charges imposed by customs authorities, governments, or local carriers.

Customs delays, rejected imports, and government inspections are outside our direct control.

If an international shipment is returned because the customer failed to pay import charges or comply with import requirements, any applicable refund may be reduced by shipping, customs, return, carrier, and handling costs where permitted by law.

18. Shipping Restrictions

ClassReady may be unable to ship certain products or orders because of:

Carrier restrictions
Product size or weight
Hazardous-material requirements
Import or export restrictions
Local laws
Remote destination limitations
Sanctions or trade restrictions
Supplier limitations
Security or fraud concerns

We may cancel an affected order or item and issue an applicable refund when delivery is not reasonably or legally possible.

19. Events Outside Our Reasonable Control

ClassReady is not responsible for shipping delays or failures caused by events outside our reasonable control, including:

Severe weather
Natural disasters
War, civil unrest, or terrorism
Strikes or labor disruptions
Government actions
Customs inspections
Transportation shutdowns
Carrier system failures
Public health emergencies
Cyberattacks or network outages
Supplier or fulfillment disruptions

This provision does not affect any right or remedy that cannot legally be excluded.

20. Policy Updates

ClassReady may revise this Shipping & Delivery Policy to reflect changes in shipping services, business operations, legal requirements, or store practices.

The policy applicable to an order will generally be the version published when the order was placed, unless a different result is required by applicable law.

21. Contact Information

For shipping and delivery inquiries, contact:

ClassReady
Email: swigprobeefrig@gmail.com
Website: classready.us

Customer support inquiries are generally reviewed Monday through Friday, excluding holidays.

We aim to respond to most inquiries within 1–2 business days, although response times may vary depending on inquiry volume and the nature of the request.